Frequently Asked Questions

Yes, students registered on the site can change their first name on the site by clicking the ‘user’ button on the top right corner, and selecting ‘account’, and then entering their preferred name.

The 'Meet Us' section will automatically display anyone who has admin access to your club page. If you'd like to update the information about you, you can click the profile icon on the top right corner of the site and select 'profile' from the dropdown menu. From there you can edit your info.

If you’re looking to access the sales history, click on the settings cog on the top right corner of the site, and the select ‘[Club name] admin tools’ from the dropdown menu Select ‘sales reports’ from the admin tools menu. From there you can use the date range boxes to set the range you’d like to view and choose the report you’d like to view:

• Sales Report: overall product numbers and income
• Purchasers report: names and quantities based on product
• Customisations: if your product has customisations i.e. sizes or dietary requirements, these will be listed here

Setting up a product on your club page

1. Go to your club admin tools
2. Click the button labelled “Products”
3. Click “add new product”
4. Enter the details of your product.
   • Sales limit = how many items you have available
   • Per person limit = how many items each person can buy
5. Click save.

Adding customisations to your products e.g. sizes

1.  In products page, find the product you would like to add customisations too and click the note pad and pen icon on the far-right side.
2. Click “add new customisation”
3. Enter the details of your customisation
4. Click save
5. Repeat for as many customisations as you would like

*please note the customisations show up during the check-out process and not on the product itself

Finessing your product and adding it to the clubs e-store.

If you would like to refine your product such as:

• adding an image
• adding it to the clubs e-store page
• setting up a discount code 
• hiding the product to the public
• restricting who can purchase the item
• setting up completion email

You can complete this form and USASA will apply these changes on your behalf.

Adding a club event to the website

1. Go to your club admin tools
2. Click the button labelled “Events”
3. Click “add new event”
4. Enter the details of your event.
5. Click save.

Setting up a ticket on your club page

1. Go to your club admin tools
2. Click the button labelled “Tickets”
3. Click “add ticket” under the event you want to sell tickets for
4. Enter the details of your ticket.
   • Sales limit = how many tickets you have available
   • Per person limit = how many tickets each person can buy
5. Click save.

Adding customisations to your tickets e.g. dietary requirments

1.  In Tickets page, find the Ticket you would like to add customisations too and click the note pad and pen icon on the far-right side.
2. Click “add new customisation”
3. Enter the details of your customisation
4. Click save
5. Repeat for as many customisations as you would like

*please note the customisations show up during the check-out process and not on the product itself

Finessing your ticket and adding it to the clubs e-store.

If you would like to refine your Ticket such as:

• adding an image
• adding it to the clubs e-store page
• setting up a discount code 
• hiding the Ticket to the public
• restricting who can purchase the Ticket
• setting up competition email

You can complete this form and USASA will apply these changes on your behalf.

• Provide a minimum of seven days' notice to all club members in writing via email or direct mail.
• Provide a meeting agenda to all club members before the meeting. An agenda template can be found HERE.
• Provide a minimum of seven days' notice to the Clubs Support staff via email – if you would like a USASA representative present for this meeting, please state this (this might not be possible if the meeting is held off-campus or outside of business hours).

• Collect an attendance list personally signed by all attendant members. This list must include each attendee's name and must be signed by the member. You can find a template HERE.
• Take minutes from this meeting which include details of each process. You can find a template HERE.
• Office bearers (President, Secretary, and Treasurer) present yearly reports.
• Call nominations for executive positions according to the club's Rules of Governance.
• Conduct voting as per the club's constitution.

• Send a copy of the Annual Meeting minutes, Annual Meeting Attendance and an updated version of the Executive Committee Contact List to the Clubs Team.
• If the club voted upon changes to the rules of Governance at the Annual Meeting, an updated version of the Rules of Governance must be provided for approval.

Until the Clubs Support staff receive a copy of your Annual Meeting minutes, the previous executive will be considered the current executive. Failing to hand in Annual Meeting minutes to the Club's Support staff within ten business days of the meeting may result in the disaffiliation and deactivation of the club.